Help Center
Find answers to your questions or get in touch with our support team. We're here to help you succeed with Formethica.
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Frequently Asked Questions
Getting Started
How do I create my first form?
Click on "Create Form" from your dashboard, choose a template or start from scratch, add your fields using the drag-and-drop builder, and publish when ready.
Is there a free plan available?
Yes! Our free plan includes up to 3 forms and 100 submissions per month, perfect for getting started.
How do I embed a form on my website?
After publishing your form, go to the "Share" tab and copy the embed code. Paste it into your website's HTML where you want the form to appear.
Account & Billing
How do I upgrade my plan?
Go to Settings > Billing in your dashboard and select the plan you want to upgrade to. Changes take effect immediately.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of your current billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee for all paid plans. Contact support if you're not satisfied.
Forms & Features
How many forms can I create?
Free plan: 3 forms, Pro plan: unlimited forms, Business plan: unlimited forms with advanced features.
Can I customize the appearance of my forms?
Yes! You can customize colors, fonts, spacing, and add custom CSS for advanced styling on Pro and Business plans.
How do I set up email notifications?
In your form settings, go to "Notifications" and add email addresses that should receive notifications when someone submits your form.
Technical Issues
My form is not receiving submissions
Check that your form is published and active. Verify the embed code is correct and there are no JavaScript errors on your page.
How do I export my form data?
Go to your form's submissions page and click "Export". You can download data in CSV, Excel, or JSON format.
Can I integrate with other tools?
Yes! We support webhooks, Zapier, and direct integrations with popular tools like Mailchimp, Slack, and Google Sheets.
Additional Resources
Still Need Help?
Our support team is standing by to help you with any questions or issues you might have.